The right technology can transform obstacles into opportunities for Australian mortgage brokers. As the industry shifts towards more digital solutions, having the right tools has never been more critical. This directory compiles the top software that can elevate your business operations and improve efficiency.
Discover tools that streamline loan processing, enhance communication, and simplify compliance. Tailored for the Australian market, these solutions are crafted to help you work smarter. Focus on building lasting client relationships with ease and confidence.
Track My Trail
Track My Trail serves as a solution built expressly for mortgage brokers, delivering a straightforward but effective method to oversee and control your trail book. Using this software, brokers are able to effortlessly follow shifts in their trail income each month, enabling them to remain fully informed about their business.
The platform delivers transparent insights showing where your trail income is increasing or declining. You can rapidly pinpoint clients who have repaid large sections of their loans or made major adjustments affecting your income overall levels. This level of openness empowers brokers to make smarter decisions and take proactive action.
Track My Trail also maintains a comprehensive record of client movements—whether you are winning or losing clients—so you always understand your position. It is a vital tool for overseeing client relationships and ensuring no opportunity goes unnoticed.
Beyond basic trail tracking, the software provides a variety of meaningful insights that support stronger business planning and informed decisions. Whether it involves spotting patterns in client behaviour or uncovering new growth opportunities, Track My Trail supplies the data required to maximise your success as a long-term mortgage broker long-term professional.
Website: https://trackmytrail.com.au/
Bulma
Bulma is an AI-driven policy intelligence platform designed to provide Australian mortgage brokers with what scattered PDFs and unreliable memory cannot: immediate, source-linked answers to any lender policy query.
Policy research in its current form doesn’t scale. As brokers work with more lenders and handle increasingly complex situations, staying up to date with every guideline, exception, and threshold becomes overwhelming.
Documents are hidden across portals, updates are often missed, and the consequences of mistakes – such as a rejected application or an unhappy client – are high. Bulma solves this problem with a constantly updated database of lender credit policies, alongside a community-driven collection of known exceptions.
Brokers can ask questions in plain language – “Which lenders accept casual income under 12 months?” or “What do the big four banks say about cryptocurrency as genuine savings?” – and get precise answers, along with full details of the referenced policy and when it was last verified. Unlike other AI tools, like ChatGPT, which might offer confident but inaccurate policy details, Bulma only presents information that can be traced back to verified policy documents.
This transparency allows brokers to act with certainty or check the source themselves. The exception database adds extra value, revealing conditional approvals and successful workarounds. With Bulma, policy research becomes straightforward rather than a constant struggle.
Website: https://bulma.com.au/
PropVA
PropVA helps mortgage brokers deliver clearer, smarter investment insights by transforming property documents into live portfolio intelligence.
Using AI, the platform processes rental statements, loan documents, and other records to calculate up-to-date ROI, yields, and equity growth across investment portfolios. Brokers access instant insights through dashboards that update automatically—eliminating manual data entry.
Tailored to the Australian market, PropVA supports tax deduction tracking, financial year reporting, and generates accountant-ready outputs, making refinancing and portfolio reviews faster and more accurate.
PropVA allows brokers to move beyond spreadsheets and provide clients with professional-grade investment analysis in real time.
Website: https://propva.com.au/
FinanceVault
FinanceVault is a trusted online platform designed to simplify the document-sharing process between mortgage brokers and borrowers. It enables users to securely upload all necessary documents for home loan applications.
With state-of-the-art encryption and unique access links, FinanceVault ensures that sensitive information is protected, providing borrowers with peace of mind while collaborating with their brokers. The platform streamlines the mortgage journey by promoting timely document sharing and minimising the risk of errors or delays.
Services Provided:
- Secure document uploads for home loan applications.
- Real-time updates on the mortgage application progress.
- Industry-leading encryption to safeguard user data.
- Unique access links for authorised users only.
- Compatibility with both mobile and desktop devices for easy access.
- Dedicated support for users requiring assistance with document submissions.
Website: www.financevault.com.au
FileInvite
FileInvite is a secure, automated solution built to simplify and speed up document collection, removing the delays associated with email-based methods.
This platform is especially advantageous for industries such as community banks, credit unions, hard money lenders, and other financial institutions that need to collect documents swiftly and securely from their clients.
By automating the document workflow, FileInvite saves time, enhances operational efficiency, and helps to reduce bottlenecks, leading to faster funding.
Thousands of businesses globally trust FileInvite, benefiting from quicker document turnaround, enhanced customer interactions, and greater insight into the progress of document collection.
The platform integrates effortlessly into current workflows and software systems, offering native integrations and API support to businesses wishing to enhance their document collection without replacing their entire tech infrastructure.
FileInvite is designed to enhance both customer and staff experiences with secure document management, faster collection times, and transparent processes.
Prioritising security, FileInvite is SOC 2 Type 2 certified and GDPR-compliant, ensuring personal data is managed with the highest level of protection.
Services Provided:
- Automated document collection and workflow management
- Seamless software and system integration via API
- Increased operational efficiency for faster document processing
- Secure document handling with SOC 2 Type 2 and GDPR compliance
- Better customer experiences through streamlined, transparent processes
Website: https://www.fileinvite.com/
Ezidox
Ezidox is a robust platform for secure information and document exchange, designed to assist businesses in meeting compliance and regulatory standards while managing sensitive data. It seeks to enhance customer relationships, productivity, and scalability by reducing the time spent tracking down information by up to 80%.
The platform facilitates secure interactions, boosting efficiency through automated workflows, and cutting down on costs tied to document collection.
Trusted by over 150,000 users, Ezidox runs on a scalable cloud infrastructure that ensures the protection of data. It integrates with popular tools such as Salesforce and Zapier, providing a better user experience.
Ezidox offers fully customisable solutions to fit the unique needs of each business, including features like custom templates, automatic file naming, audit trails, and real-time dashboards.
It also includes redaction services for sensitive data, ensuring a seamless experience for both desktop and mobile users. Sectors that benefit from Ezidox’s services include agribusiness, healthcare, legal, government, finance, and education.
Ezidox places a strong emphasis on data security, supported by certifications such as SOC2 Type 2, CDR accreditation, and PCI-DSS compliance, guaranteeing top-level protection for clients and their customers.
Services Offered:
- Tailored Solutions: Fully customisable platform with redaction services and white-label options.
- Automated Workflows: Cuts document collection time by up to 80%.
- Secure Data Handling: Certified with SOC2 Type 2, CDR accredited, and PCI-DSS compliant.
- Seamless Integrations: Easily integrates with tools like Salesforce, Zapier, and Credit Sense.
- Mobile and Desktop Access: Simple document submission and collection across devices.
- Audit Trail: Full documentation tracking for compliance and security.
- Customisable Notifications: SMS and email alerts for customers and teams.
Website: https://ezidox.com/
Sherlok
Sherlok is an automated platform tailored for mortgage brokers to enhance client retention. By automating repricing and refinancing processes, it helps brokers keep their current clients. Sherlok uses algorithms to identify when clients are overpaying on interest rates, adjusting loans to offer them better rates, thus preventing client loss.
With this system, brokers can grow their loan books without the need to attract new clients, as retaining existing ones is more cost-effective. Sherlok is designed to help brokers proactively monitor and optimise rates for their clients.
Services Offered:
- Automated tracking and repricing of rates for mortgage brokers
- Predictive analytics to determine client retention (Sherlok Retention Score)
- Automated refinancing and repricing to retain clients in the loan book
- Home Loan Spotlight Report for insights into pricing and refinancing trends
- Custom tools to monitor client interest rates and spot refinancing opportunities
- Resources like FAQs, demo videos, and more for brokers
- Phone: 1300 664 886
- Email: hello@sherlok.com.au
Website: https://www.sherlok.com.au/
Quickli
Quickli is an innovative platform designed to simplify mortgage brokers’ servicing calculations. It brings together over 30 lender calculators into a single, user-friendly interface, enabling brokers to save time while obtaining precise results.
By embedding lender-specific policies within the results, Quickli eliminates the hassle of managing various calculators, especially for complex cases.
The platform uses a traffic light system to quickly assess lender suitability—indicating which ones are a match, which need further evaluation, and which don’t meet serviceability requirements. Key calculations like HECS, rent, self-employed income, and product rates are automatically handled to ensure an effortless experience.
Services Provided:
- Consolidation of 30+ lender calculators into one interface.
- Insightful lender policies covering DTI, LTI, surplus allowance, and more.
- A traffic light system for rapid lender assessment.
- Automatic calculations for HECS, rent, self-employed income, and additional expenses.
- Streamlined servicing checks to minimise manual input.
Website: https://quickli.com.au/
MaxID
MaxID is a leading identity verification provider in Australia, delivering secure and legally compliant services for individuals, businesses, and organisations. Their offerings are customised to meet rigorous regulatory standards, such as the “Safe Harbour” provisions under the AML/CTF Act, ensuring both security and convenience.
Available nationwide around the clock, MaxID enables users to authenticate their identity digitally using a phone or tablet, without needing physical visits or app downloads.
MaxID caters to diverse clients, including legal professionals, conveyancers, financial institutions, and online service providers. Their services include 100-point ID checks, certified identity document copies, and digital verification for industries like real estate, gaming, and cryptocurrency.
The service stands out for its ease of use, affordability (starting from $0.40 per verification), and immediate results. In partnership with an Australian law firm, MaxID offers certified identity verifications accepted across all Australian states and territories.
MaxID’s digital-first approach eliminates the need for paper forms and manual procedures. They prioritise data security and compliance with Australian privacy regulations, using encrypted systems and facial biometric recognition.
Whether for personal or corporate use, MaxID provides a fast, efficient, and comprehensive identity verification solution. They also offer customizable services for enterprise branding and integration.
Services Provided
For Individuals:
- 100-point ID checks in minutes
- Certified identity document copies
- 24/7 verification via mobile or tablet
For Businesses and Organizations:
- Digital, face-to-face, and paperless ID verification options
- AML/CTF-compliant verification for the legal, financial, and online sectors
- Customizable branding and workflows for enterprises
Industry-Specific Solutions:
- Real estate and mortgage transactions
- Online gaming and sports betting platforms
- Cryptocurrency exchanges
- Vehicle and equipment hire services
Website: https://maxid.com.au/
DocuSign
DocuSign Australia presents a top-tier platform for electronic signatures and advanced agreement management. Aimed at simplifying and digitising the contract process, DocuSign empowers organisations to create, sign, and manage agreements efficiently, cutting down on time and boosting productivity.
Prioritising security and compliance, the platform upholds stringent standards, earning the trust of millions worldwide. Their services cater to various sectors, including finance, government, and real estate, supporting small businesses, large enterprises, and individuals.
Services Provided
- eSignature: The core product for secure, intuitive digital signatures across all devices.
- Contract Lifecycle Management: Simplifies the drafting, review, and approval process for contracts.
- Document Generation: Automates the creation of documents using predefined templates.
- Workflow Automation: Optimises complex agreement workflows for enhanced productivity.
- Identity Verification: Verifies signer identities to minimise fraud risks.
- Agreement Analytics: Provides valuable insights into contract data to support decision-making.
- Storage and Management: Secures agreements on a reliable platform with convenient access.
Website: https://docusign.com.au/
LendFoundry
LendFoundry provides an advanced, cloud-based platform designed to simplify the entire loan origination and servicing workflow. It delivers alternative lenders with state-of-the-art digital lending tools, including a Loan Origination System (LOS) and Loan Servicing System (LSS).
Leveraging AI and advanced analytics, these systems enable businesses to optimise margins, enhance risk management, and boost customer engagement.
By integrating with over 80 third-party providers, LendFoundry helps reduce operational costs, improve portfolio quality, and speed up the lending process for businesses of all sizes.
Built on a microservices framework, the platform offers scalability and flexibility for lenders. It supports services ranging from automated loan underwriting to customizable back-office operations.
Additionally, LendFoundry features credit bureau reporting, business analytics, and customer self-service portals, enabling businesses to offer personalised and seamless experiences.
Recognised for its innovation, LendFoundry has won multiple industry awards and holds certifications such as ISO 9001:2015 and ISO 27001:2013.
Services Offered
- Loan Origination System (LOS): Fully automated or semi-automated loan origination, adaptable to various loan products.
- Loan Servicing System (LSS): Easy-to-use interface for managing loan servicing functions.
- Business Analytics: Tools to uncover trends and make data-driven business decisions.
- Credit Bureau Reporting: Seamless credit bureau integration with pre-configured reporting.
- Third-Party Integration: Over 80 ready-to-use APIs for connecting with external platforms and data providers.
Website: https://lendfoundry.com/
Onyx IQ
Onyx IQ is a cutting-edge AI-powered platform that streamlines and automates the loan management process for financing companies. Its software simplifies every stage of the lending business, providing tools for origination, underwriting, and deal closures, all with greater efficiency.
The platform allows businesses to fully automate their operations, cutting down on manual work and improving decision-making with data-driven insights.
Onyx IQ covers a broad range of loan management tasks, including portfolio management, underwriting, soft collections, and syndication, offering a comprehensive real-time view of your business.
Customisable to your needs, the platform enables businesses to create unique scorecards and offers tailored to their specific customer base.
Key Services Offered:
- Underwriting Portfolio Management: Simplifies the underwriting process with intelligent, data-driven tools.
- Loan Portfolio Management: Provides real-time tracking and reporting for a complete overview of lending operations.
- Soft Collections Workflows: Automated templates and workflows for managing collections efficiently.
- Syndication Management: Offers control and visibility over syndicated deals, payments, and reports.
- Broker Portal: Centralises processes for brokers with an easy-to-use, single login platform.
- Customisable Decision Engine: Tailor scoring rules to fit your business needs and customer base.
- API Integrations: Seamless integration with existing business tools and platforms.
Website: https://onyxiq.com/
BankStatements
BankStatements.com.au offers a secure and efficient method for obtaining bank statements for lenders and brokers across Australia and New Zealand. This platform streamlines the statement retrieval process, reducing delays while ensuring that submissions are accurate. It incorporates stringent security protocols, such as 256-bit encryption and third-party audits, to safeguard user data and maintain regulatory compliance.
The platform supports credit providers in fulfilling responsible lending obligations by offering advanced tools for verifying income and expenses, categorising data, and generating comprehensive living expense reports. These features improve decision-making for lenders and brokers, allowing them to process applications more quickly and effectively.
BankStatements.com.au has earned recognition for its innovative approach to data, AI-driven solutions, and RegTech, making it a reliable partner in the financial services sector.
Services Provided
- Bank Statement Retrieval: Instant access to bank statements via a unique referral link.
- Income and Expense Verification: Verifies financial data to ensure responsible lending practices.
- Living Expense Analysis: Offers detailed monthly breakdowns for a deeper financial understanding.
- Categorisation and Analytics: Provides actionable data to support quicker and smarter lending decisions.
- Security: Utilises advanced encryption and independent testing to protect sensitive data.
- Customised Solutions: Provides tailored integration options for brokers and lenders.
Website: https://bankstatements.com.au/
